XpertChat powers you website
live support, without any subscription or monthly fee.
You just need XpertChat running on a computer with internet
access (xDSL, Cable or higher is recommended).
This software works on any internet access, you can give live
support to your costumers wherever you are.
Stop paying monthly fees for your web support services, and
just buy the software and its done.
You don't need a fixed IP, with URL integration you can
publish the ip you have on the moment.
Give a nickname to users, change the window appearance and put
the interface in your own language.
This is a very easy to use software that can power your
website live support forever.
With XpertChat your website
can be on a Linux, Unix or Windows server without any problems
and users can access with any operating system including
Linux, Unix, Windows and Mac.
Assist multiple customers
simultaneously, save money over phone calls. You get an
audio/visual alert as visitors enter your site or when they
ask to chat with you. You see, in real-time, all the visitors
browser used, and many other information.
- Appearance of the
chat window can be changed, colors and text fields can be
- Archive all your
chats, to better assist your costumers you will have all
chat logs stored on your computer.
- Audio and Visual
alerts, can warn you that a user is requesting technical
- View Browser and
Operating System version of all your online users.
- One-click Operator Name if you
have more than one assistant working on Live Support of the
site, they can change their name by pressing on Operator
- Dynamic IP is possible if you have
more than one assistant working on Live Support of the site,
they can change their name by pressing on Operator button.
- Color Lights: Green if you have
read and replied user, yellow if you have not replied the
user, Red if you don't read the message arrived. You can add
sounds to this events.
- Block User, to block a user to
avoid hackers or illegal user procedures.
- Export Log, export your chat text
to a text file, to be used on your third-party software (FAQ
- Trace Route, its a useful utility
that traces the route of the information traveling form the
host computer to the remote destination. This will allow you
to pinpoint where the information is getting stuck or